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NOW HIRING CSA COORDINATOR/OFFICE ADMINISTRATOR!
09/17/20 — Farm
Position Title: CSA Coordinator/Office Administrator Location: 9515 Hergotz Lane Department: CSA Reports to: Operations Manager
Position Summary: Our Hergotz location is the home to our main farm office, packing shed, and distribution hub. The Office Administrator is the backbone of our CSA customer service program and right hand of the delivery logistics. This individual is responsible for managing the farm’s main phone and e-mail communications and also for running bi-weekly payroll. This individual is also assist in overseeing: office operations, basic accounting, CSA sites, CSA delivery logistics, basic HR tasks, and merchandising. This position is one of considerable responsibility, and we’re looking for a real all-star: someone who is reliable, proactive, and enthusiastic about our mission.
Responsibilities
- Provide prompt and courteous replies to all farm e-mails, phone calls, and voicemails
- Assist occasional walk-in visitors to Hergotz office
- Communicate quality complaints to CSA Packing Manager and Barn Manager
- Prepare CSA labels, driver paperwork, and delivery routes daily
- Monitor and maintain inventory of add on items, merchandise, and office supplies
- Track new membership, referrals, and weekly delivery numbers
- Manage driver communications/schedules and track vehicle maintenance records
- Coordinate establishment of new CSA sites and maintain relationships with existing sites
- Manage and fulfill all online merchandise orders
- Coordinate fulfillment for annual bulk sales
- Assist with identifying and solving problems in CSA customer management software
- Assist in the coordination of CSA marketing and engagement campaigns
- Assist with bi-weekly payroll of all employees and process new employee paperwork
- Assist with driver and operations expenditure reports and other financial tasks
- Assist with HR duties including posting job descriptions and scheduling interviews
- Occasionally assist with running deliveries, errands, and other miscellaneous tasks as assigned by the Operations Manager
- Possess an interest in organic agriculture, as well as a willingness to learn
- Excellent customer service skills
- Excellent writing skills
- Excellent verbal communicator
- Proficiency in Microsoft and Google programs, and an overall proficiency in computer technology
- Ability to multi-task and problem solve
- Ability to adapt to high-stress environment
- Highly organized and detail-oriented
- Self-Motivated
- Positive attitude and interest in having fun while working hard
- Ability to prioritize tasks and balance friendliness with efficiency and focus
- Experience in accounting and payroll management
- Previous experience in an administrative role
- Experience with ADP or similar payroll systems
- Familiarity with organic agriculture and interest in local farming
- Experience in customer service and management
- Experience in administrative database management
Compensation and Benefits: Pay negotiable depending on experience. All full-time JBG employees also receive a weekly CSA share, eggs on a bi-weekly basis, and are eligible for our group health coverage.
Directions for Applying: Please send an email to jobs@jbgorganic.com with the following format. Following specific directions is the first way to impress us!
- Subject Line should read CSA Administrator
- Email body should be short & sweet - help us notice you! Ensure that it contains your contact information.
- Attach three documents to your email, ensuring that their file names are clear: 1) Cover Letter 2) Resume 3) List containing contact information of two professional references
The responsibilities & duties listed above are intended to communicate general priorities of this position, but should not be understood as an exhaustive list of all work requirements to be completed at JBG Organic. Farms require flexibility! We are committed to training, developing, and promoting from within the company based on performance.
JBG Organic provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sex, national origin, age, disability, genetics, marital status, or sexual orientation.
